Replies in ~3 seconds, available 24/7.
We're a Tech Provider for
Meta
Relevia Agents AI agents for WhatsApp Business
They reply, sell and book appointments on WhatsApp 24/7, in your brand's voice, with no office hours. Plans from $949 MXN per month, VAT included.
Conversations
Handled by your agent
Sofía
- Sofía: Hi, can you send me the menu and today's specials? 3:00 PM
- Reyna · agent Reyna: Hi, Sofía! Sure, here's the menu. This Tuesday we have specials on the lunch combo and desserts. Menu and specials.pdf 3:00 PM
- Sofía: Thanks! 3:01 PM
- Daniel: Do you have anything open Thursday morning? 10:12 AM
- Reyna · agent Reyna: Yes, on Thursday I have 9:00 and 11:30. Which one should I save for you? 10:12 AM
- Daniel: 11:30, please 10:13 AM
- Reyna · agent Reyna: Done, Daniel. You're booked for Thursday at 11:30, and I'll send you a reminder the day before. Appointment confirmed · Thursday 11:30 10:13 AM
- Mariana: I'd like to order two medium pizzas to go 7:40 PM
- Reyna · agent Reyna: You got it! Will you pick them up or should we deliver? 7:40 PM
- Mariana: I'll pick them up 7:41 PM
- Reyna · agent Reyna: Perfect, they'll be ready in 25 minutes. Here's the location of the branch. Branch location 7:41 PM
Your customers stop waiting:
Replies in 3s from day one!
WhatsApp Business Platform
Relevia is a Tech Provider for Meta
Meta verified our business and approved our app to connect WhatsApp Business numbers to its platform. Your messages travel through Meta's WhatsApp Business Platform, not through unauthorized tools.
See how it connects- Your number is connected from Meta's own window, with no apps in between.
- Your WhatsApp Business keeps working on your phone, with the agent working alongside.
- Your contacts and the last few months of conversations are imported.
About Relevia Agents
The agent replies in seconds, sells and books appointments 24/7, in your brand's voice, with no office hours.
Hotels Restaurants Beauty Clinics Retail Real estate Gyms Travel agencies
Chatbot or agent?
A chatbot follows a script. An agent understands, solves and acts.
Compare them point by point
A chatbot
Shows a menu of options and waits for the customer to pick one.
Replies with fixed phrases, the same for everyone.
Gets stuck as soon as the question goes off script.
Only answers.
Answers each message separately, even when the customer sends five in a row.
Makes you stop using your WhatsApp Business.
A Relevia agent
Understands what the customer writes, however they write it, with no menus or buttons.
Replies with your business's information and in your tone: services, prices, hours.
Handles new questions and, when it can't, hands the conversation to someone on your team in the same dashboard.
Takes action: books appointments, takes orders, sends files and locations, and lets you know when the customer arrives.
Groups messages sent in a row and replies once, like a person would.
Works alongside your WhatsApp Business: your number stays on your phone and, if you reply yourself, the agent steps aside.
Integrations
- Meta
- Google Calendar
- Mercado Pago
- WordPress
- Amelia
How does it work?
No lock-in contracts: cancel or change plans whenever you want.
01.
Book a call
We look at which parts of your operation repeat and you choose your plan. We set up your account with you and get your dashboard access ready.
02.
Set up your agent
One guided walkthrough: its name, its personality, what it can do (appointments, orders, files, location), your business and hours, your menu and your FAQs. At the end you test it in the Playground before putting it to work.
03.
Connect your WhatsApp Business
During the same onboarding, you open Meta's window from your dashboard, choose your number and follow the steps. Your WhatsApp Business keeps working on your phone, and your contacts and the last few months of conversations are imported automatically.
04.
Go live and monitor
The agent handles the chats; you see every conversation and take over whenever you want. If you reply from your phone, the agent steps aside on its own.
The best of Relevia Agents
EVERYTHING YOU NEED
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Multi-number and multi-agent: several WhatsApp numbers and your human team in one dashboard.
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Integrations with Stripe/Bookings; connectors for POS/CRM/ERP.
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Configurable brand tone, replying in whatever language each customer writes in.
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Useful reports: chats handled, attributed revenue, response times.
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No surprises: alerts at 80% and 95% of your credits and an adjustable extra margin to finish the month.
Efficient scaling: the more you grow, the less you pay per credit.
What people who use it say
Translated from Spanish.
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The handling of the messages I get 24/7 has been exceptional: quickly and accurately, the assistant filters messages to close sales and books my appointments automatically.
Luis
Owner · Dr. López Apodaca, OB-GYN
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Thanks to relevia, the questions and inquiries we get Monday through Sunday are answered whether we're available or not, with a quick 3-second reply from the AI assistant.
Shirley
Manager · El Recuerdo Salón
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I no longer need to hire dedicated staff to answer my clients' WhatsApp messages; it has become essential for booking appointments at the spa.
Diana
Owner · Bou Spa
Frequently asked questions
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How do I get started?
With a call. We go over your operation, you choose your plan and we set up your account with you; during the same onboarding we connect your WhatsApp Business and leave your agent ready to test. -
Is there a free trial?
Yes, after we evaluate your business. Since every agent is set up to fit, we first go over your operation on the call and, if it applies, give you a free trial period before you start paying. -
How is my WhatsApp connected?
From your dashboard, in Meta's sign-up window: you log in with Facebook, choose your WhatsApp Business number and follow the steps. Your number keeps working on your phone, and your contacts and recent chat history are imported automatically. -
What languages does the agent reply in?
In whatever language each customer writes in: English, Spanish or any other. There's nothing to set up and no extra charge. -
What does “Multi-number and multi-agent” mean?
You can run several WhatsApp numbers and work alongside your human team in the same dashboard, assigning agents to each number. -
What is a credit?
It's the unit the plans are measured in. An automatic reply from the agent costs 1 credit; a utility message, 2; a marketing message, 5. If a customer sends several messages in a row, the agent groups them and replies once, which counts as one reply. Whatever your team writes from the dashboard doesn't use credits. -
What happens if I go over the limit?
We let you know when you reach 80% and 95% of your credits. You can turn on an extra margin (10% by default, adjustable up to 50%) to finish the month; once it runs out, the agent stops sending until the next period or until you upgrade your plan. -
Are there benefits for turning on automatic payments?
Yes: you get 100 extra replies as a welcome boost. -
Can I cancel?
Yes, with no penalty, and you can export your data before closing your account. -
How do you protect my data?
Encryption in transit, a defined retention policy, data export and a DPA for paying customers.
Ready to take your business
to the next level?